Selva Infotech
Book a callFree billing audit
Front desk staff helping a patient
All RCM services

Your entire revenue cycle, or only the areas you choose

Front-end, mid-cycle and back-end services for medical and dental practices, delivered by one dedicated, senior-led pod.

Get a free billing auditBook a discovery call
Illustrative image
The revenue cycle

Every stage, one accountable pod

  1. 1
    Scheduling & eligibilityDemographics, coverage and benefits confirmed
  2. 2
    Prior authorizationRequests submitted and tracked
  3. 3
    CodingCPT, ICD-10, HCPCS and CDT
  4. 4
    Charge entryComplete, timely charges
  5. 5
    Claim submissionScrubbed and edited before sending
  6. 6
    Payment postingERAs and EOBs reconciled
  7. 7
    AR follow-upEvery open balance, on cadence
  8. 8
    Denials & appealsRoot causes fixed, appeals written
  9. 9
    ReportingKPIs and insights for you
Reporting insights feed back into front-end fixes, so the same issues don't repeat
Medical RCM

Medical services by stage

Front end, mid cycle, back end, and the insight that ties them together.

01

Front end: patient access

  • Scheduling & registrationDemographics and insurance captured up front
  • Eligibility & benefits verificationCoverage, copays and deductibles confirmed
  • Prior authorizationRequests submitted, tracked and followed up
  • Credentialing & contractingEnrollment, re-credentialing and payer contracts
02

Mid cycle: coding & claims

  • Charge entryTimely charges with documentation checks
  • Medical codingCPT, ICD-10 and HCPCS, E/M leveling and specialty coding
  • Claim scrubbing & submissionEdits applied to reduce rejections
  • Medical transcriptionClinical documentation transcribed for your records
03

Back end: payments & recovery

  • Payment posting (ERA/EOB)Electronic and manual remits, reconciled
  • AR follow-up & old-AR recoverySystematic follow-up, including aged balances
  • Denials & appealsRoot-cause fixes and written appeals
  • Underpayment & contract analysisPayments checked against contracted rates
  • Patient billing & callsClear statements and courteous patient support
04

Insight & support

  • Reporting & KPI dashboardsRegular visibility into collections, AR and denials
  • RCM auditsProcess, coding and workflow reviews
  • Virtual medical assistantsRemote help with front-office and patient tasks
Dental RCM

Dental services by stage

01

Front office & insurance

  • SchedulingOrganized calendars and appointment coordination
  • Insurance verificationFrequencies, waiting periods and maximums
  • Pre-auth & pre-determinationSubmitted and tracked so treatment is not delayed
  • Treatment-plan estimatesClear patient-portion estimates before treatment
  • Credentialing & PPO contractingProvider enrollment and PPO network participation
02

Coding, claims & documentation

  • CDT codingAccurate procedure coding to payer requirements
  • Charge entryProcedures entered completely and on time
  • Narratives & attachmentsX-rays, perio charts and narratives with claims
  • Claim submissionClean claims sent and tracked to resolution
  • Ortho billingContracts, recurring claims, patient payments
03

Payments & recovery

  • Payment postingEOBs and ERAs posted and reconciled accurately
  • PPO fee schedules & underpaymentsPayments checked against your fee schedules
  • AR recoveryFollow-up on outstanding insurance balances
  • Denials & appealsCorrected claims and documented appeals
  • Patient statementsClear, timely statements for patient balances
04

Insight & support

  • Reporting & auditsVisibility into production, collections and AR
  • Virtual dental assistantsRemote help for front-desk and insurance tasks

Full cycle

We run your revenue cycle end to end, from eligibility to reporting.

À la carte

Pick specific services, such as AR follow-up, posting or credentialing.

Start with an audit

Not sure where to start? A free audit shows where revenue may be held up.

Request your audit
Free billing audit

Start with a free billing audit.

Before you commit to anything, our specialists review how your revenue cycle runs today: what's working, what isn't, and where revenue may be held up. No cost, no obligation.

What a typical audit looks at
  • Denial patterns and root causes
  • AR aging and stuck balances
  • Coding and charge-capture gaps
  • Eligibility and front-end workflow
  • Payment posting and underpayments
  • Practical next steps, clearly prioritized
Get your free audit Book a discovery call
No cost. No obligation. BAA signed first.
Book a callFree audit