Denials, aging AR, billing staff gaps? Get paid without the chase.
A dedicated pod of senior, US-experienced billing specialists runs your medical or dental revenue cycle inside your own systems. A BAA is signed first, and you keep full visibility.
No obligationBAA signed firstNo setup fee
- Eligibility verifiedDone
- Coded & scrubbedDone
- Claims submittedIn progress
- AR follow-upOn cadence
- Denials & appealsRoot cause
Illustrative imageWe work inside the systems you already use
Don't see yours? Ask usNames describe our team's hands-on experience only. No partnership or endorsement is implied. Trademarks belong to their owners.
Sound familiar?
The issues practice owners and managers tell us about most, and what changes when your pod takes over.
Denials keep coming back
The same rejections repeat because nobody has time to fix the root cause.
AR is aging quietly
Balances slip past 60 and 90 days while your team handles today's patients.
Billing staff gaps
A biller leaves or is out, and collections stall overnight.
Eligibility surprises
Coverage issues show up after the visit, when they're hardest to fix.
No clear visibility
You can't easily see what's paid, pending or stuck, or why.
Front desk overload
Phones, check-ins and insurance calls all compete for the same people.
One pod owns your revenue cycle, end to end
Every stage is handled by the same team, and what we learn at the back end fixes the front end.
- 1Scheduling & eligibilityDemographics, coverage and benefits confirmed
- 2Prior authorizationRequests submitted and tracked
- 3CodingCPT, ICD-10, HCPCS and CDT
- 4Charge entryComplete, timely charges
- 5Claim submissionScrubbed and edited before sending
- 6Payment postingERAs and EOBs reconciled
- 7AR follow-upEvery open balance, on cadence
- 8Denials & appealsRoot causes fixed, appeals written
- 9ReportingKPIs and insights for you
See exactly where revenue is held up.
A free, no-obligation billing audit from our senior specialists. A BAA is signed before we look at anything.
Where could your revenue be leaking?
Answer six quick questions. You'll see which areas deserve a closer look. Nothing is sent or stored.
Do denials or rejections come back for the same reasons?
Are insurance balances older than 90 days growing?
Is eligibility checked only at check-in, or not at all?
Does billing stall when someone is out?
Are payments posted late, or underpayments rarely checked?
Is it hard to get a clear monthly view of collections and AR?
- Your focus areas will appear here.
A general guide, not a diagnosis. A free audit gives you specifics.
A team that knows your practice, not a ticket queue
Your pod is assigned only to you. A senior pod lead is your single point of contact, backed by specialists for each stage, so work never depends on one person.
- One named contact, working in your US time zone
- Specialists matched to your specialty and payers
- Built-in cover for leave and volume peaks
A calm, phased switch-over
Designed so your cash keeps moving while we take over, step by step.
Kickoff
BAA signed, goals agreed, secure access set up in your systems.
Shadow & map
We learn your payers, rules and workflows alongside your team.
Parallel run
We take over in phases while your team stays in the loop, so cash keeps moving.
Go-live
Your pod owns the work, with quality checks on output.
First reports
You see where things stand and what we're fixing next.
The questions every practice asks before outsourcing
Moving billing to an outside team is a big decision. Here are plain answers to the concerns we hear most.
What about patient data and HIPAA?
Will our cash flow dip during the switch?
Will we lose control?
Is offshore quality good enough?
How will we communicate?
What if it doesn't work out?
In-house, typical vendor or Selva Infotech
A side-by-side view to share with your partners.
| In-house team | Typical vendor |  Selva Infotech | |
|---|---|---|---|
| Dedicated, senior specialists | Depends on hiring | Often shared pools | Yes |
| Cover when someone is away | Hard to arrange | Varies | Yes |
| Works inside your own software | Yes | Sometimes requires migration | Yes |
| BAA signed before any access | n/a | Usually | Yes |
| Weekly and monthly reporting | Often ad hoc | Varies | Yes |
| Custom automation for your workflow | Rarely | Generic tools | Yes |
| Flexible pricing models | Fixed salaries + overhead | Often one model | Yes |
| Setup fees or minimums | Hiring overhead | Common | None |
A general comparison of common models, not a review of any specific company.
Your patients' data, protected at every level
HIPAA compliant, with safeguards across agreements, people, facility and access.
- AgreementsBAA before access · audit rights
- PeopleBackground checks · NDAs · HIPAA training
- FacilityAccess-controlled delivery center
- AccessMFA · virtual desktops · role-based
- Your dataStays in your systems · no USB or local PHI
Custom automation, built around your workflow
Our internal team builds custom AI and automation tools for each client's workflow to improve accuracy and speed. A specialist still reviews every claim.
Pay the way that fits your practice
No hidden fees. No setup fee. No minimums. Every quote is custom.
Percentage of collections
A revenue share tied to what we collect for you. Our incentives align with yours.
Dedicated FTE
A full-time specialist or pod working only on your account.
Per claim or transaction
Pay per claim or per completed transaction.
Hourly or task-based
Flexible support for specific tasks, projects or backlogs.
Hybrid model
A mix of models, built around how you run.
Illustrative image
A large, purpose-built delivery center
Your pod works from our secure center in Ahmedabad, India, with room to grow as your volume does. Visit in person, or ask for a live video walkthrough.
Take something with you
Useful when you're comparing options or sharing with your team.
Start with a free billing audit.
Before you commit to anything, our specialists review how your revenue cycle runs today: what's working, what isn't, and where revenue may be held up. No cost, no obligation.
- Denial patterns and root causes
- AR aging and stuck balances
- Coding and charge-capture gaps
- Eligibility and front-end workflow
- Payment posting and underpayments
- Practical next steps, clearly prioritized