HIPAA compliant. A BAA with every practice.
We act as your Business Associate under HIPAA, and we sign a BAA before anyone on our team accesses a single patient record.
Illustrative imageBAA first, access second
Under HIPAA, a billing partner that handles PHI is a Business Associate. That's why our BAA is signed in week 1 of onboarding, before any access is granted, with every practice, every time.
What the BAA covers
- Permitted uses of PHI: only what's needed for the services you choose
- Administrative, physical and technical safeguards
- Breach notification, as HIPAA and your BAA require
- Return or destruction of PHI when the engagement ends
Our standard BAA template is available on request.
How we protect your patients' information
Verified safeguards in place for every account.
Role-based access
Each person sees only what their role requires, on the minimum-necessary principle.
Encrypted connections
Data in transit between our team and your systems is protected by encryption.
Secure VPN / remote access
Controlled, secure remote access into your PM, EHR and payer portals.
NDAs for every team member
Everyone who works on your account signs a confidentiality agreement.
BAA with every practice
A Business Associate Agreement is signed before any PHI access.
Access-controlled facility
Work is delivered from a secure, access-controlled delivery center.
Minimum necessary
Each pod member sees only what their role requires.
Your systems, your data
We work inside your PM/EHR. No migration and no copies kept in a separate platform.
Detailed security practices
Access, facility, people and offboarding, explained plainly.
Start with a free billing audit.
Before you commit to anything, our specialists review how your revenue cycle runs today: what's working, what isn't, and where revenue may be held up. No cost, no obligation.
- Denial patterns and root causes
- AR aging and stuck balances
- Coding and charge-capture gaps
- Eligibility and front-end workflow
- Payment posting and underpayments
- Practical next steps, clearly prioritized