From first call to go-live within weeks
A structured, low-disruption plan, led by your senior pod lead from day one.
Illustrative imageFour simple steps, no pressure
You reach out
Email, call or send the form. Tell us your specialty, software and what's not working.
We reply fast
A senior team member responds as soon as possible to set up a short discovery call.
Free billing audit
With limited, secure access (BAA first), we review your revenue cycle and share clear findings.
Proposal & onboarding
You get a written custom quote. If you go ahead, your pod is live within weeks.
Live within weeks
Every step is planned so your billing keeps moving while we take over.
Discovery & setup
- Kickoff call and goals
- BAA signed before any access
- Secure access to your PM / EHR
- Current workflow review
Mapping & shadowing
- Payer mix and rules documented
- Workflows mapped to your systems
- Our team shadows yours
- Reporting format agreed
Go-live with QA
- Your dedicated pod goes live
- Quality checks on output
- Regular check-ins
- First KPI reports delivered
A simple week-1 checklist
We keep the ask small and clear. Your pod lead walks you through each item.
- Signed Business Associate Agreement (BAA)
- Secure user access to your PM / EHR, clearinghouse and payer portals
- Payer list, contracts and fee schedules
- Current AR aging and recent denial history
- Adjustment, write-off and refund policies
- One contact on your side for workflow questions
How the partnership runs, week after week
A named point of contact
Your senior pod lead knows your account, runs check-ins and escalates anything urgent.
Regular KPI reporting
Collections, AR and denials, in a format agreed in week 2, with root causes and recommended fixes.
Work you can see
Notes and history live in your own systems, ready for you to review at any time.
Overnight processing
The time difference lets much of the work happen while your office is closed.
Quality built in
A QA and reporting role sits inside every pod, with checks on output from go-live onward.
Scales with you
Add seats to your pod as volume grows, or add services as your needs change.
Start with a free billing audit.
Before you commit to anything, our specialists review how your revenue cycle runs today: what's working, what isn't, and where revenue may be held up. No cost, no obligation.
- Denial patterns and root causes
- AR aging and stuck balances
- Coding and charge-capture gaps
- Eligibility and front-end workflow
- Payment posting and underpayments
- Practical next steps, clearly prioritized