Verified benefits. Clean claims. A calmer front desk.
Dental billing has its own rules: frequencies, waiting periods, attachments and PPO fee schedules. We handle them for single offices, groups and DSOs.
Illustrative imageDental billing shouldn't run your front desk
Dental offices rarely lose revenue because of the dentistry. It's the insurance and billing work around it.
PPO underpayments
PPO payments don't always match contracted fee schedules, and shortfalls go unnoticed when no one has time to check every EOB.
We check payments against your PPO fee schedules, flag underpayments and follow up with carriers.
Insurance verification burden
Checking frequencies, waiting periods, maximums and history for every patient eats up hours of front‑desk time.
We verify benefits ahead of appointments and record coverage details clearly in your practice software.
Narratives and attachments
Missing X-rays, perio charts or narratives are a common reason dental claims get delayed or denied.
We write narratives and attach the right documentation before claims go out, and follow up until they're resolved.
Ortho billing complexity
Ortho contracts, recurring claims and patient payment plans are easy to lose track of month after month.
We set up ortho contracts correctly and keep recurring claims and patient balances on schedule.
Front-desk overload
Your front desk is juggling phones, check-ins, insurance calls and collections, often all at once.
Virtual dental assistants and a dedicated billing team take insurance and billing work off their plate.
Limited visibility
Without clear reporting, it's hard to see which carriers are slow, short-paying or denying, and why.
Regular KPI reporting on collections, AR and denials, by office if you have more than one.
The challenges above are common industry challenges described in general terms. They aren't measurements of any specific practice.
Every stage of the dental revenue cycle
Front office & insurance
- SchedulingOrganized calendars and appointment coordination
- Insurance verificationFrequencies, waiting periods and maximums
- Pre-auth & pre-determinationSubmitted and tracked so treatment is not delayed
- Treatment-plan estimatesClear patient-portion estimates before treatment
- Credentialing & PPO contractingProvider enrollment and PPO network participation
Coding, claims & documentation
- CDT codingAccurate procedure coding to payer requirements
- Charge entryProcedures entered completely and on time
- Narratives & attachmentsX-rays, perio charts and narratives with claims
- Claim submissionClean claims sent and tracked to resolution
- Ortho billingContracts, recurring claims, patient payments
Payments & recovery
- Payment postingEOBs and ERAs posted and reconciled accurately
- PPO fee schedules & underpaymentsPayments checked against your fee schedules
- AR recoveryFollow-up on outstanding insurance balances
- Denials & appealsCorrected claims and documented appeals
- Patient statementsClear, timely statements for patient balances
Insight & support
- Reporting & auditsVisibility into production, collections and AR
- Virtual dental assistantsRemote help for front-desk and insurance tasks
Dental specialties and organizations we support
Dental systems our team has worked in
Dental practice management
- Dentrix
- Eaglesoft
- Open Dental
- Curve
- Denticon
Platforms listed describe our team's hands-on experience only. No partnership, endorsement or affiliation is implied. All trademarks belong to their respective owners. Don't see your system? Ask us. We work inside the software you already use.
Do you verify dental benefits, including frequencies and waiting periods?
Do you handle narratives and attachments?
Do you check PPO payments against our fee schedules?
Do you handle ortho billing?
Do you work with DSOs and multi-location groups?
Start with a free billing audit.
Before you commit to anything, our specialists review how your revenue cycle runs today: what's working, what isn't, and where revenue may be held up. No cost, no obligation.
- Denial patterns and root causes
- AR aging and stuck balances
- Coding and charge-capture gaps
- Eligibility and front-end workflow
- Payment posting and underpayments
- Practical next steps, clearly prioritized